Privacy Policy

Culnity ("Culnity", "we", "us", or "our") values the privacy of its users and is committed to protecting the personal information shared with us. This Privacy Policy explains how Culnity collects, stores, uses, processes, discloses, and protects information when you access or use the Culnity mobile application, website, and related services (collectively referred to as the "Platform").

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy and consent to the collection and use of your information as described herein.

1. Applicability and Scope of the Policy

This Privacy Policy applies to all individuals who access, browse, register on, or use the Culnity Platform in any manner. This includes users who create accounts, purchase subscriptions, book gym or fitness sessions, or otherwise interact with our Services.

This Policy governs the collection, storage, processing, usage, sharing, and disclosure of personal data obtained from users through the Culnity Platform. It applies only to information collected directly through the Platform and does not extend to third-party websites or services linked from the Platform.

2. Definitions

3. Consent and Disclaimer

By accessing or using the Culnity Platform, availing our Services, or providing us with your information, you expressly consent to the collection, use, processing, storage, sharing, and disclosure of your information in accordance with this Privacy Policy.

Culnity reserves the right to modify, amend, add, or remove portions of this Privacy Policy at its sole discretion at any time. If you do not agree with any part of this Privacy Policy, you must immediately discontinue the use of the Platform and Services.

4. Information We Collect

Culnity may collect the following categories of information:

4.1 Personal Information

This includes information provided directly by users such as name, email address, phone number, gender, age, date of birth, location and address details, profile photograph, login credentials, and communication preferences.

4.2 Sensitive Personal Data

Sensitive data may include payment information (bank account or credit/debit card details), health and fitness-related data such as height, weight, fitness goals, medical conditions (if voluntarily provided), workout history, activity tracking data, and biometric information where applicable for gym access.

4.3 Automatically Collected Information

When users access or use the Platform, Culnity may automatically collect information such as IP address, device identifiers, operating system, browser type, app usage patterns, log data, timestamps, and interaction details to improve functionality and user experience.

5. Purpose of Collection and Use

Culnity collects and processes personal information for the following purposes:

• To provide and manage access to gyms, fitness centers, and wellness services
• To create and manage user accounts and subscriptions
• To process payments and transactions
• To verify user identity and bookings
• To provide customer support and service-related communications

Information may also be used to analyze usage trends, improve Platform performance, personalize user experience, develop new features, conduct internal research, and send notifications, promotional messages, or updates, subject to user preferences and applicable laws.

6. Disclosure and Sharing of Information

Culnity does not sell or rent personal information to third parties.

Information may be shared with third-party service providers who assist in delivering our Services, including payment processors, hosting providers, analytics platforms, and customer support tools. Such service providers are contractually obligated to maintain confidentiality and use the information solely for specified purposes.

User booking and access-related information may be shared with partner gyms and fitness centers to facilitate entry and verify memberships. Culnity may also disclose information when required by law, court order, or governmental authority, or to protect the rights, safety, or property of Culnity or its users.

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred to the acquiring entity, subject to applicable data protection laws.

7. Cookies and Similar Technologies

Culnity may use cookies and similar tracking technologies to authenticate users, maintain sessions, analyze usage patterns, and improve Platform performance. Users may control or disable cookies through device or browser settings; however, certain features of the Platform may not function properly if cookies are disabled.

8. Data Security

Culnity implements reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures include encrypted data transmission, secure servers, restricted access controls, and regular security assessments.

While Culnity strives to protect user data, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed. Users are responsible for maintaining the confidentiality of their account credentials.

9. User Rights

Users have the right to access, review, and update their personal information through the Platform. Subject to applicable laws, users may request:

• Correction of inaccurate data
• Deletion of personal information
• Restriction of processing
• Data portability
• Withdrawal of consent for certain uses, including marketing communications

Requests may be submitted through the contact details provided below, and Culnity will respond within a reasonable timeframe, typically within 30 days.

10. Data Retention

Culnity retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws. Upon fulfillment of such purposes or upon a valid user request for account deletion, information may be securely deleted or anonymized unless retention is required for legal or regulatory reasons.

11. Third-Party Websites and Services

The Platform may contain links to third-party websites or services that are not operated or controlled by Culnity. Culnity is not responsible for the privacy practices, policies, or content of such third parties. Users are advised to review the privacy policies of any third-party services they access.

12. Children's Privacy

The Culnity Platform is intended for use by individuals who are 18 years of age or older. Culnity does not knowingly collect personal information from minors. If such information is identified, Culnity will take appropriate steps to delete it.

13. Changes to This Privacy Policy

Culnity may update this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. Any updates will be posted on the Platform and will become effective immediately upon publication. Continued use of the Platform constitutes acceptance of the updated Policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or Culnity's data practices, you may contact us at: